EUROPE
Free shipping to Turkey
$25 for all orders in the Europian continental
U.S.
$30 for all orders in the continental U.S.
INTERNATIONAL
$30 for all international shipping
*We do not ship to P.O. boxes.
*We do not ship to APO/DPO/FPO addresses.
Shipping fees include import duties, custom fees and taxes and will be delivered with no extra costs to you.
SHIPPING CARGO & DELIVERY
Neec Store ships worldwide using DHL Express delivery.
Neec Store ships domestic orders to Turkey using UPS delivery.
SHIPMENT DATE?
Orders are shipped from NEEC STORE in Istanbul, Turkey between Monday and Friday from 9:00 am– 13:00 pm (EET). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning. Neec Store shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Neec Store.
WHEN CAN I RECEIVE MY ORDER?
Your orders shall be delivered to the cargo company within 1-3 work days and shall reach you within 1 to 5 days in average. Since our estimated delivery period is calculated over business days, weekends and official holidays are not included in the indicated period. Between these periods, your orders are delivered to the cargo company on the first business day.
HOW CAN I FOLLOW UP MY ORDER?
A shipping confirmation is emailed to you as soon as your purchase has been shipped. We provide tracking numbers contained within the shipment notification email when your order leaves our fulfillment centre, and maintain a tracking number for each delivery. If you have questions about the delivery of your purchase, please contact us via email at: info@neecstore.com
WHAT SHOULD I DO IF MY ORDER IS DELIVERED WHEN I AM OUT?
If you are not at the given address, then your order shall be delivered to the nearest DHL or UPS office and an information note will be left for you. You are required to receive your package from the indicated branch within 3 days. Otherwise, your order shall be returned to Neec Store. If you desire your order to be reshipped, then the cargo charges shall be demanded again and your order shall be reshipped to you as cash on delivery.
